Inform

Business questions answered — on your site and your phone line.

Inform is your trained knowledge agent. Customers get accurate answers by chat or voice without waiting on hold or digging through your site.

  • Trained on your FAQs, policies, and services
  • Available on your website widget and phone line
  • Voice and text — one agent across both channels

Evolve Inform
Web chat transcript · Business hours · 0:22
What are your hours on Saturdays?
We're open Saturday from 9am to 2pm. Anything else I can help with?
Do you offer free estimates?
Yes — we offer free estimates for new projects. I can connect you with our team if you would like to schedule one.
That answers my question — thanks.
Policy question · answered
What it does

Knowledge coverage that scales without adding headcount

Inform handles the repeat questions — hours, services, policies, and how you work — so your team stays focused on work that needs a human.

Answer common business questions

Hours, service areas, policies, and pricing basics — answered consistently every time.

Website widget and phone line

One agent on your site and your business number — customers reach you wherever they already look.

Voice and text chat

Callers and site visitors get the same trained answers — by voice or message, day or night.

Pricing

One tier. No surprises.

A fraction of the cost of a part-time hire — and available around the clock. No long-term contracts.

FAQ

Before you book

Straight answers on setup, pricing, and what to expect — so you can decide with confidence.

Can I connect Inform to my phone number?

Yes. Inform can answer on your website widget, your business phone line, or both — no new hardware required.

What kind of questions can Inform handle?

Hours, services, policies, pricing basics, and how your business works. For order lookups or calendar booking, see Custom Integration or AI Receptionist.

Will customers know they are talking to AI?

Your agent introduces itself honestly. If someone asks, we disclose AI clearly. Recording and data use are covered in our Privacy Policy.

Are there hidden fees or long contracts?

No surprise charges. Inform is $99/mo plus a $200 setup fee. We do not lock you into multi-year contracts.

Still have questions? Talk to us — no pressure.